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On-line availability real. Customer support mon-sat 9:30/13:30 - 15:00/20:00

Orders and shipments

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Shipments available are as follows:

  • By courier
  • Home delivery
  • Pick up from our point of sale (piazza Vesuvio, 11 - Milano).

Our shipments are safe and quick, we use trustworthy couriers:

  • Dhl
  • Yamato

Shipments in Italy take place one or two working days after the order. If more than three days are necessary, the Customer will be promptly notified.
Items are shipped by DHL courier in Italy, Europe and in the rest of the world.
For shipments to Japan, Hong Kong and Singapore we use Yamato.

For international shipments the option available is shipment by standard courier (3/4 days).

All parcels are packaged with the utmost care, using packaging that can protect the content also in the event of accidental impact and falls. The special packaging is filled with polystyrene that, in addition to being very strong and durable, protects the products from temperature changes that may occur during transport in winter and summer months.

Delivery shall be made to the destination address indicated by the Customer on the order form.
If the recipient is not available at the time of delivery, the delivery person will leave a message to agree on another delivery time or arrange for the parcel to be picked up at the nearest office of the courier’s.
If the packaging shows clear signs of tampering or deformations that may suggest damage or alteration to the contents, the Customer has the right to refuse the package or, alternatively, accept it by signing the delivery note adding: "Acceptance subject to control", so as to check the content of the package and verify that it is in good condition.
If one or more products are not in perfect condition due to damage suffered during transport, the Customer shall inform Ricciardi Srl via email, fax or telephone: we will arrange for the replacement of the damaged products at its own expense and in the shortest possible time or, if that is not possible, to refund the relevant amount.

Home delivery is available in the city of Milan only. By choosing this type of delivery, once the order has been placed, we will contact the Customer to make an appointment for a specific day and time for home delivery.
As an alternative to shipment or home delivery, Ricciardi Srl offers customers the possibility to pick up their purchases at its store in Milan, via Caminadella 15. Just put this address in the Shipment Details field.
Orders for over 120€ are eligible for free delivery in the city of Milan, with same-day delivery for orders received before 12 noon.

Delivery is free in all of Italy for orders over 300€.

SHIPPING TO UNITED STATES, TAIWAN, AUSTRALIA and SOUTH KOREA

For those whowant to ship to UNITED STATES, TAIWAN, AUSTRALIA and SOUTH KOREA, please read these shipping contiditons

SHIPMENT TARIFFS

The shipment costs mentioned below are a contribution to the cost we have to package and ship the goods and always include VAT.

Shipments in Italy

From 1 to 3bt:€ 9,00
From 1 to 6 bt:€ 12,00
From 6 to 12 bt:€ 18
From 12 to 18 bt:€ 25.00


Shipments in Europe

UE 1/2 bottles 3/5 bottles 6 bottles 12 bottles 18 bottles
Austria € 18,00 € 22,00 € 23,00€ 31,00 € 40,00
Belgium € 18,00€ 22,00 € 23,00 € 31,00 € 40,00
Croatia € 23,00 € 29,00 € 31,00€ 40,00 € 49,00
Denmark € 23,00€ 29,00 € 31,00 € 42,00 € 49,00
Estonia € 26,00 € 32,00 € 42,00€ 49,00 € 55,00
Finland € 23,00€ 29,00 € 31,00 € 40,00 € 49,00
France € 18,00 € 22,00 € 23,00€ 31,00 € 40,00
Germany € 18,00€ 22,00 € 23,00 € 31,00 € 40,00
Greece € 23,00 € 29,00 € 31,00€ 40,00 € 49,00
Ireland € 23,00 € 29,00 € 31,00€ 40,00 € 49,00
Latvia € 26,00 € 32,00 € 42,00€ 49,00 € 55,00
Lithuania € 26,00€ 32,00 € 43,00 € 49,00 € 55,00
Luxemburg € 18,00 € 22,00 € 23,00€ 31,00 € 40,00
Netherlands € 18,00 € 22,00 € 23,00€ 31,00 € 40,00
Poland € 26,00€ 32,00 € 42,00 € 49,00 € 55,00
Portugal € 23,00 € 29,00 € 31,00€ 40,00 € 49,00
United Kingdom € 21,00€ 26,00 € 27,00 € 35,00 € 44,00
Romania € 26,00 € 32,00 € 42,00€ 49,00 € 55,00
Czech Republic € 26,00€ 32,00 € 42,00 € 49,00 € 55,00
Slovakia € 26,00 € 32,00€ 42,00 € 49,00 € 55,00
Slovenia€ 26,00 € 32,00 € 42,00 € 49,00€ 55,00
Spain € 21,50 € 26,00€ 27,00 € 35,00 € 44,00
Sweden€ 23,00 € 29,00 € 31,00 € 40,00€ 49,00
Hungary € 26,00€ 32,00 € 42,00 € 49,00 € 55,00


For the following countries, any customs duties are paid by the recipient

EXTRA-UE 1 bottle 2/3 bottles6 bottles 12 bottles 18 bottles
Switzerland € 26,00 € 32,50 € 51,00 € 62,00 € 69,00
Hong Kong
Singapore
€ 50,00 € 50,00€ 70,00 € 115,00 € 175,00
Japan € 50,00 € 50,00€ 70,00 € 115,00 € 175,00


For any enquiries or for the prices for the shipment to countries that are not mentioned in the table please Send us an email.